Privacy Policy

Last updated: December 2024 (v1.1)

Introduction

Automatic3D ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our text-to-3D generation service.

By using Automatic3D, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided via Google OAuth)
  • Profile picture (if provided via Google OAuth)
  • Google account identifier (for authentication)

Usage Data

When you use our service, we collect:

  • Text prompts you submit for 3D model generation
  • Generated view images (temporarily during processing)
  • Generated 3D models (stored for 30 days for paid users)
  • Thumbnail images of your models
  • Generation timestamps and usage counts

Payment Information

Payment processing is handled by Stripe. We do not store your credit card details. We receive from Stripe:

  • Stripe customer ID
  • Billing history and invoice records
  • Payment method type (e.g., "Visa ending in 4242")

How We Use Your Information

We use the collected information to:

  • Provide and maintain our 3D generation service
  • Process your text prompts and generate 3D models
  • Store your models for the retention period
  • Process payments and track usage for billing
  • Send transactional emails (magic links, receipts)
  • Improve our AI models and service quality
  • Detect and prevent fraud or abuse

AI-Generated Content

How Generation Works: When you submit a text prompt, it is processed by our AI infrastructure partners to generate concept images and 3D models. Your prompts are transmitted to these partners solely for the purpose of generating your requested content.

Content Ownership: You retain ownership of the 3D models generated from your prompts. However, we make no claims regarding intellectual property clearance of AI-generated content. See our Terms of Service for details on your responsibilities.

Training Data: Your prompts and generated content may be used to improve our service quality. If you wish to opt out of having your data used for service improvement, please contact us at privacy@automatic3d.com.

Third-Party Services

We use the following third-party services to provide our product:

Google OAuth

For authentication. See Google's Privacy Policy.

Stripe

For payment processing. See Stripe's Privacy Policy.

AI Processing Partners

For image generation and 3D mesh creation, your prompts and generated images are processed by our AI infrastructure partners. These partners are contractually bound to process data only for the purpose of providing services to us and to maintain appropriate security measures.

Amazon Web Services (S3)

For model storage. See AWS Privacy Policy.

Resend

For transactional emails (magic links). See Resend's Privacy Policy.

Data Retention

  • Account data: Retained until you delete your account
  • Free tier models: Not stored after generation (download immediately)
  • Paid models: Stored for 30 days, then automatically deleted
  • Prompts: Stored with model records for your history
  • Billing records: Retained for 7 years for tax purposes

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Delete your account and associated data
  • Export: Download your models before they expire
  • Objection: Object to certain processing activities

To exercise these rights, contact us at privacy@automatic3d.com.

Security

We implement appropriate security measures to protect your data:

  • All data transmitted over HTTPS
  • Passwords are never stored (we use OAuth and magic links)
  • API keys and secrets stored securely
  • Regular security audits and updates

Cookies & Analytics

We use essential cookies for authentication (storing your session token).

We use Google Analytics to understand how visitors use our site. This helps us improve our service. Google Analytics collects anonymous data about page views, traffic sources, and general usage patterns. You can opt out using the Google Analytics Opt-out Browser Add-on.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@automatic3d.com.